ok930 Terms and Conditions

ok930 is an online gaming platform that provides entertainment gaming services for users in Bangladesh. The platform includes live casino, slot games, sports betting, and various other gaming activities.

These Terms apply to all services on ok930. Using any part of the platform means you are aware of and agree to abide by all the terms, rules, and policies described here.

ok930 reserves the right to modify these Terms at any time. Users will be duly notified of any significant changes. It is the user's responsibility to review these Terms regularly.

To create an account on ok930, you must provide accurate and truthful information. Creating an account with false information is strictly prohibited and such an account may be cancelled at any time.

2.1 Single Account Rule

Each individual may hold only one account. The same person or members of the same household may not operate separate accounts from a single device or IP address.

2.2 Account Security

You are solely responsible for keeping your account login credentials — username and password — completely confidential. Any unauthorized access to your account must be reported to the ok930 support team immediately.

• Use a strong password — at least eight characters, combining uppercase and lowercase letters, numbers, and special characters.
• Do not share your password with anyone.
• Always log out after signing in from a public computer or an unfamiliar device.
• If you notice any unusual activity on your account, contact us right away.

ok930 services are available only to individuals aged 21 or older. By creating an account on the platform, you confirm that you are at least 21 years of age.

ok930 may request a government-issued ID or other documents for age verification at any time. Failure to provide documents may result in account suspension.

ok930 follows a KYC (Know Your Customer) process to ensure a safe gaming environment. Withdrawals above a certain amount may be restricted until account verification is complete.

4.1 Required Documents

• A clear photo of your National ID (NID) or passport.
• Proof of current address — a utility bill or bank statement issued within the last three months.
• Proof of ownership of payment method — registered number verification for bKash, Nagad, Rocket, or Upay.

4.2 Verification Timeline

After documents are submitted, the ok930 team will complete the verification process in a timely manner. If you encounter any issues during the verification process, please contact the support team.

ok930 offers various types of bonuses and promotional offers for its users. Each bonus has its own terms and conditions that the user must understand clearly.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → Total ৳2,000
• Deposit ৳32,000 or more → Maximum ৳15,000 bonus → Total ৳47,000

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. Wagering is calculated based on the bonus amount only, not on the combined total of the deposit and bonus.

5.3 General Bonus Rules

• Each user may claim each bonus offer only once.
• Bonus balance cannot be withdrawn directly — it will be added to the main balance after the wagering requirement is met.
• If the wagering requirement is not met within the specified time after a bonus is awarded, the bonus may be cancelled.
• ok930 reserves the right to investigate suspected bonus abuse and cancel bonuses if necessary.

5.4 VIP Program

ok930's VIP program has four tiers. Each tier offers weekly cashback rewards:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

Through regular gaming activity, you can advance to higher VIP tiers.

ok930 supports the most popular payment methods in Bangladesh. All transactions are secured through SSL encryption.

6.1 Supported Payment Methods

• bKash — Direct mobile banking
• Nagad — Post office-based mobile service
• Rocket — Dutch-Bangla Bank mobile service
• Upay — UCB mobile banking service
• Bank Transfer — Major banks including BRAC Bank, Dutch-Bangla Bank, and Islami Bank

6.2 Minimum Amounts

• Minimum deposit amount: ৳200 (for all methods)
• Minimum withdrawal amount: ৳800

6.3 Withdrawal Processing Time

Approved withdrawals on ok930 are generally processed within 10 to 45 minutes. This timeframe may vary depending on the payment method and banking hours.

6.4 Payment Method Matching

It is recommended to withdraw using the same method used for the deposit. Withdrawals to third-party accounts or via a method different from the one used for deposit will not be approved and may trigger an account investigation.

All games on ok930 are conducted with fairness and transparency. We use platforms from certified and verified game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, and others.

7.1 Game Results

All game results are determined through Random Number Generator (RNG) technology. This ensures that the outcome of every spin, card deal, or bet is completely random and not predetermined.

7.2 Technical Issues

If a game result is affected by a technical error, ok930 reserves the right to void the relevant round and refund the wager. ok930 is not responsible for server downtime or other technical issues.

7.3 Sports Betting

In the sports betting section, if a match is cancelled or postponed, the related bet may be considered void and the funds will be refunded. ok930 will not be liable for connectivity issues during live betting.

Any of the activities listed below are strictly prohibited on ok930. Violating these prohibitions may result in immediate account closure and forfeiture of the account balance.

• Creating or operating multiple accounts.
• Creating accounts with the intent to abuse the bonus system.
• Completing transactions through fraudulent means.
• Money laundering or transactions involving illegal funds.
• Operating an account using another person's identity.
• Attempting to influence game results through software or any other technology.
• Colluding with other users to gain an unfair advantage.
• Attempting to breach the platform's security.

ok930 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these Terms or any platform policy.
• Failure to complete account verification or provision of false information.
• Unusual or suspicious transaction activity.
• Self-exclusion at the user's own request.

9.1 Closure Initiated by the User

Any user may request to close their account at any time. The user will be given the opportunity to withdraw any remaining balance before the account is closed; however, any bonus with an unmet wagering requirement will be cancelled.

9.2 Appeals Process

If your account is suspended, you may contact the support team to explain the situation. ok930 reviews each case through a fair investigation.

ok930 always strives to provide uninterrupted service. However, ok930 will not be liable in the following cases:

• Loss caused by internet connectivity issues.
• Loss caused by problems with the user's device or software.
• Unexpected technical issues or interruptions during maintenance periods.
• Delays caused by third-party payment providers.
• Loss resulting from unauthorized access to a user's account if the user failed to keep their login credentials secure.

ok930 cannot exceed all liabilities payable under applicable law. This provision does not affect the user's legal rights.

ok930 gives the highest priority to protecting users' personal information. To learn more about how we collect, use, and protect your personal data, please read our Privacy Policy.

ok930 never sells or transfers users' personal information to third parties without a legitimate legal requirement. All data is protected through SSL encryption and advanced security measures.

ok930 reserves the right to partially or fully modify these terms and conditions at any time. Users will be notified in a timely manner about significant changes.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms and conditions.

If any provision of these terms and conditions is declared invalid or unenforceable by a court, the remaining provisions will remain in full effect.